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The Golden Rule of customer service is "The customer is always right". Well in Las Vegas they take this a step further. The casino employees have to follow two simple rules when dealing with customers. The player is always right, and if the player is wrong, see rule number one. These rules aren't easy to follow when a number of players are losing money and are fueled with alcohol. These rules do not mena that the casino patron should not know some etiquette, there are always exceptions to the rules and these tips will help you from becoming an exception and maybe you'll make the casino's employees job more enjoyable.
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Golden Palace 
